Frequently Asked Questions
|
What do our service provide?
Responsibilities include troubleshooting, answering your' technical questions and providing general technical support. Often, We serves as your main authority for personal computer and related peripheral equipment. We make your life better with your computer 24/7. Do you work on Mac or Apple Computers? NO. We specialize in Microsoft Windows Computers. We our A+ certified technicians |
|
Do you charge a setup fee?
NO. We only require 1year service commitment.
How do I cancel my service plan?
Cancellation for service Plan: Service Plan can be cancel By Text Message or Phone call to Computer Repair 2u (760 912.8842).
Within 1 week of Billing of service payment after 1 year. Anytime after 1 year of service.
NO. We only require 1year service commitment.
How do I cancel my service plan?
Cancellation for service Plan: Service Plan can be cancel By Text Message or Phone call to Computer Repair 2u (760 912.8842).
Within 1 week of Billing of service payment after 1 year. Anytime after 1 year of service.
I travel a lot with my laptop can I get tech support?
Yes. If you have internet we can remote in, If not we do Phone Support 24/7
What if I can't access the Internet?
In most cases we can restore your Internet connection in just a few minutes. If we are unable to connect to your computer
we will offer the option to send a technician out to Local location (USA). Free Diagnosis (yes).
Yes. If you have internet we can remote in, If not we do Phone Support 24/7
What if I can't access the Internet?
In most cases we can restore your Internet connection in just a few minutes. If we are unable to connect to your computer
we will offer the option to send a technician out to Local location (USA). Free Diagnosis (yes).
|
Do I have to stay on the phone the entire time?
No, we will walk you through our simple connect process which only takes a few minutes. Once we are connected the technician will let you go and complete the repair, then call you back when it's complete or you can simply stay online. How do I get help? Unlimited Service plan gives you 24/7 service. Simply text us or call us anytime, You can also use our website chat. More question... |
|
What is our guarantee?
All work performed by our technicians is fully guaranteed. If we are unable to resolve the issue there will be no charge. Engaging in our
services is 100% risk free. No-Fix No-Pay Policy.
All work performed by our technicians is fully guaranteed. If we are unable to resolve the issue there will be no charge. Engaging in our
services is 100% risk free. No-Fix No-Pay Policy.
